The fastest way to reach a real person is email. Tell us what’s happening (and your device + app version if it’s a bug) and we’ll get back to you.
Email support@milohealthjournal.comCommon questions
How does Milo work?
Write naturally — “two eggs and toast,” “ran 3 miles,” “slept badly.” With your permission, Milo organizes your words into editable estimates and journal entries. Review the details, then look back through your history and summaries.
How accurate are the numbers?
They’re thoughtful estimates, not lab measurements. Milo shows its confidence and is built for consistency over perfect precision — the goal is a clear picture of your week, not a spreadsheet. Milo is a wellness tool, not medical advice; see our Terms.
What happens to my data?
Your journal is private. We never sell your data and never use it for advertising. Voice is transcribed and the audio discarded; Health readings used for on-device insights stay on your device; workouts you choose to import become journal entries. Full details are in our Privacy Policy.
How does the subscription and free trial work?
Milo offers auto-renewing subscriptions. Available plans, your local price and any eligible free trial are shown in the app before purchase. Subscriptions auto-renew unless you cancel at least 24 hours before the period ends. Manage or cancel anytime in your device Settings → your name → Subscriptions. Refunds are handled by Apple through the App Store.
How do I delete my account?
In the app: Settings → Account → Delete account. This removes your profile and journal entries from Milo’s active database. Analytics, diagnostics and subscription records are handled separately; see our Privacy Policy. Deleting the app does not delete your account or cancel a subscription.
Still need help?
Email support@milohealthjournal.com — we’re happy to help.